Over the past few years, luxury fashion houses have gone to great lengths to court what they deem “very important clients” (VICs). It’s not uncommon for loyal spenders to fuel up to 40 percent of a label’s sales, especially as wealthy shoppers continue to seek hyper-exclusive products and experiences post-pandemic. Kering, in particular, has led the charge on strengthening one-on-one relationships with valued clients through tailored offerings at the by-appointment-only Gucci Salons located above its boutiques in Beverly Hills and on Fifth Avenue, as well as Balenciaga’s newly opened couture store in Paris. Chanel has opened private boutiques for top clients in key Asian cities; Dior enlisted Dimore Studio for a lounge reserved for well-heeled VICs in Doha.
Now, Bottega Veneta is following suit. The Italian label is preparing to unveil a “creative and cultural residence” in Venice that offers VICs a more intimate look inside the Bottega Veneta universe. Located in Palazzo Soranzo Van Axel, a 15th-century gothic palace in La Serenissima’s secluded Cannaregio district, the soon-to-open Palazzo Bottega Veneta will feature interiors, artwork, and furnishings curated by creative director Matthieu Blazy. The services aren’t unlike those at Gucci Salons: private dressing consultations, red carpet fittings, early access to the brand’s upcoming jewelry, beauty, and fragrance collections, and curated itineraries aligned with cultural events like the Venice Film Festival and La Biennale.